Shelley brings 20 year’s experience in the Spa and Wellness Industry. She is an accomplished, commercially focused and highly versatile Spa Consultant.
Shelley Hepburn
Equipped with a consistent track record of operational and financial success; able to translate customer & operational challenges into effective growth-led strategies whilst maintaining a relentless commitment to employee engagement, customer satisfaction and overall business performance.
SHC team of experts work across the spa, clinical and beauty sector. Whether you are trying to launch a new brand to the market, opening a new spa or kick starting an existing business SHC team with worldwide networks are here to help.
Shelley heads up SHC and has not only worked in spa operations, new opening and set ups she has successfully launched new brands to the UK market. With a good understanding of the market place Shelley has supported the development of the finest skincare brands, technology, supported new lifestyle concepts and ensured successful launches and commercial return.
Shelley’s hands on approach in previous Spa Director roles makes a difference to her services giving her a full rounded experience from operational set ups and openings, turn-key business solutions and concept development demonstrating genuine member and guest impact.
Integrating the first advanced medi-spa into luxury spa Shelley has an in-depth knowledge of advanced technologies to enhance and evolve spa concepts with higher margin services and repeat business for the external day spa market as well as increasing hotel and member retention for treatments.
Our clients
If you need a dynamic, truly person centric, commercially focused, experienced spa and wellness consultant then you need look know further than Shelley Hepburn. I’d endorse her wholeheartedly and know any project that engages her will be wiser and richer for it.